Shipping and return policies for Kugelblitz

Shipping Info
Due to the Covid-19 situation, orders may be slightly delayed (but we're still shipping merch and vinyls !)
Return Policy
If you’re looking to return or exchange your order for whatever reason, we're here to help!
We offer free returns or exchanges within 30 days of receiving your order.
You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy :

Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original packaging
Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

Send us an e-mail at kugelblitzmusic@gmail.com using your email address and order ID
Choose the products you wish to return or exchange from your order
Wait for our response with further instructions
Send all items back to us.